<div class="_help_font_site selected-art-author"> <p style="margin-left:39pt; margin-right:0cm">There are&nbsp;3 ways to track your order.</p> <p style="margin-left:39pt; margin-right:0cm">a.&nbsp;Navigate to and hover over the &quot;<strong>Help</strong>&quot; option at&nbsp;the top-right corner of our&nbsp;homepage.&nbsp;Select&nbsp;the magnifying glass icon next to &quot;Track my order&quot;&nbsp;in the drop-down menu. Type your order number into the field provided and then press &quot;Enter.&quot;</p> <p style="margin-left:39pt; margin-right:0cm"><a href="https://df5apg8r0m634.cloudfront.net/email/2020/0218/7NEfueGqhAvsTzZz.png"><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2020/0218/7NEfueGqhAvsTzZz.png" /></a><br /> <br /> Then you can track the relevant order&nbsp;from the order list.<br /> <img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2020/0218/AUWbfZXiwMNZwxuO.png" /></p> <p style="margin-left:39pt; margin-right:0cm">b.&nbsp;&nbsp;&nbsp;<a href="/index.php?main_page=login">Log in</a>&nbsp;to your account on the Firmoo site. You will be able to see your order status in the order details;&nbsp;</p> <p style="margin-left:39pt; margin-right:0cm">c.&nbsp;&nbsp;&nbsp;&nbsp;Send an email to&nbsp;service@firmoo.com.au&nbsp;if you cannot track your order via the above methods with your name, email, telephone number and order number and we will get back to you as soon as possible.</p> </div>

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Unsatisfactory glasses can be exchanged or refunded within 60 days of receipt.
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